D-02active

Crew & Workforce Performance

Make the red not red. Strive for green.

defensible performance measurementautomated diagnosticsautomated coaching guides at the deck-plate levelbehavior change tied to real stakes

The offer

Crew Scorecard Sprint

$20K · 2 wk

A defensible crew performance scorecard, built from your CMMS.

Proof

What shipped

Turn messy CMMS labor data into a scoring system leadership will stake bonuses on.

Situation: A major industrial gas producer ran 30+ maintenance crews across 4 regions with no objective way to measure planning and scheduling performance.
Built: A monthly engine that reads the CMMS export, grades every crew on 6 weighted dimensions (plus 2 visible-only), and produces a color-tiered scorecard per crew, per zone, per month.
Outcome: Adopted as the division's official crew scorecard, approved at VP level, tied to performance bonuses (STIP). Composite runs ~70-75 settled. Every number defensible to the mechanic whose pay it touches.

30+ crews4 regions6 weighted dimensionsVP-approvedbonus-tied

Don't just score - explain. Auto-generate the root-cause narrative.

Situation: A red score with no explanation gets ignored or disputed.
Built: A diagnostics layer that classifies every flagged crew-month by cause (timesheet lag, roster ghosts, real performance cliff, missing weekly pull) and writes a per-crew brief.
Outcome: Turned 75 flags across a 4-month baseline into specific, actionable findings addressed to the person who controls the schedule.

4 diagnostic rules75 flags triagedper-crew written briefs

Don't just flag red - hand the crew the guide that turns it green.

Situation: A score and a diagnosis still leave the crew asking 'so what do I do Monday?' Behavior only changes when the fix reaches the deck plate in plain language.
Built: Automated instruction guides that translate each crew's flags into concrete, field-level coaching - written for the people who turn wrenches, not for management.
Outcome: The scorecard becomes a path: red to not-red to green, with the steps to get there in the crew's own hands.

plain-talk field coachingdeck-plate-level guidancecloses score-to-action loop